I have a small consulting company and work out of my home office. Dealing with hardware and software issues is frustrating and support is often impossible to access and never convenient. With each addition of a new computer, printer, router, software update; comes a new set of challenges. Lucky for me, when I moved to the desert in 2007 I found Ritch and Patty. From the start and for the last seven years they have been my safety net. Ritch is a great technician but as important he understands customer service and the needs of a small business owner. When you call, he is there to help either from remote or on-site. He keeps his promises and that is important but just as important is his understanding how critical it is to have systems up and running in a timely fashion if a small business is going to compete. Oh by the way, both Ritch and Patty are great people too, always positive and fun to be around - just the total package. What a lucky find for me, I am ever grateful and recommend Atek Computers to anyone who wants good technical support and excellent service.
Deb Castillo Consulting
CV Merchant Processing
Atek Computers, Extremely Knowledgeable, Professional, and Reliable. It is comforting to know our company’s IT guy is just a phone call away.
Spinal Decompression Centers At McDonald Chiropractic
Dr. Greg McDonald, President
I just wanted to thank you for the service you have provided to my offices. Anytime a computer goes down it can cause a huge disruption to the practice. Your company has been great in handling all the issues that have come up. No matter who you send, they are professional, efficient, and have fixed any issues we have had. I would highly recommend your company to anyone. Thank you again for the great service!
Bob Williams Nursery
Robert Williams, President
Atek has been a great help to our business. When our system goes down, time is critical and Ritch and his staff have always been quick to respond. They have been extremely effective in upgrading, replacing, and repair equipment in our network as well as chasing down those more rebellious bugs. We are grateful for their honest, practical and punctual approach to doing business.
Desert Cornerstone Ins.
"ATEK Computers is fast, reliable, straight forward, and truthful. They will not sell you an item or service that you do not need." Thanks Ritch
Matt List, President
Gary D Lopez
"I've had the pleasure of dealing with ATEK Computers since their induction into Business Network Int'l. and have found them to be very professional, prompt in the completion of projects and in possession of expert knowledge in all aspects of the repair and maintenance of computers. They have repaired both desktop and laptop computers for us as well as a fast and efficient wireless router setup that has expanded our business capabilities. True professionals in every sense of the word. I highly recommend their services to anyone with a computer."
AIM Mail Centers
I met Ritch and Patty at a BNI group meeting and immediately felt this couple is sincere, honest and service oriented. When I frantically called him to assist me with a virus update problem he was there and spend quite a lengthy amount of time fixing it so that all the network computers at the store could communicate. His knowledge and sincerity was apparent every step of the way. Ritch has been in many times since just checking and making sure that the systems work well. He is always smiling and willing to help and never in a rush. His sincerity is reflected in everything he does, from fixing computers to just sharing stories and pricing. I wholeheartedly recommend him and Patty for all your computer needs. You will not regret it.
Glenna Milburn, Director of Operations
"I would like to take the time to thank you for all the times you’ve responded to our urgent requests for help. My office is in Huntington Beach and when our Desert Showroom calls with a computer problem or security system problem I know I can always count on you. Your response time has been remarkable and you communicate at a level I can understand (I’m not a technical wizard by any stretch of the imagination).
Thank you Ritch for always being there for our California Closets showroom on Cook Street."
Hort Tech Landscape Constr.
Hudson Hale, Owner
"Ritch has worked on my computers and laptop in both my office and home. He also took care of a major problem I had remotely via his online repair service. He has always been prompt, efficient and very professional. His rates were extremely competitive and I would highly recommend him to anyone that needed help in their home or office."
Mr. Rooter Plumbing
Right from the start, Atek Computers impressed us with their efficient, professional manner and quick response time. We run a business where the use of our computer dispatching system is very important- when the computers are down our business cannot function. On a weekday last year, our computers crashed unexpectedly. I called Atek and spoke with Patty who assured me that she would send her technician out right away and eased my mind. Within 1 1/2 hours, an Atek technician (Peter) came to our office and fixed all of our problems within a few hours. He even installed security and malware protection for us at no charge and explained how to backup and "clean" the system. We were very pleased with the service and the following day, Patty called us to make sure everything was still working fine. On another occasion, we needed service on our computers for internet access. Right away we knew to call Atek, and this time, Ritch was able to fix our problem remotely. This insured that we were able to go about our daily business duties without interruption. Ever since, we have used Atek Computers for ALL of our business and personal computer needs. We have been impressed with their professionalism, thorough work and personal touch. We would highly recommend Atek computers!"
Maria and David Dobkin, Owners
La Quinta Chamber of Commerce
La Quinta Chamber of Commerce
"I call Ritch of ATEK Computers “The Magic Man” as he has performed amazing feats for us here at the La Quinta Chamber of Commerce. He is truly a professional at what he does as well as is the rest of the ATEK staff we have dealt with. The remote access program is a big benefit."
Mike Murrell, Director of Sales
Ron Phillips, Executive Director
"ATEK Computers staff are friendly, responsive and very knowledgeable. For someone that is not very tech savvy, it’s nice to know that I have" ATEK just a phone call away".
J.S. Paluch Co.
John Mazurek, Sales
Forget that " squad", and their geeky looking cars. If you need reliable, professional, no nonsense computer work done Give ATEK COMPUTERS a call. I'm in Sales and rely heavily on my computer. Ritch and his technicians take pride in their work and are determined in getting it done right. Patty is outstanding with follow up. I once took my notebook to the store with those funny looking cars parked in their lot, "Give us about 30 days and it should be fixed" I quickly left, found out about ATEK, problem solved in about an hour! THANK YOU ATEK!
Atek Computers, Patty and Ritch-
I just wanted to send you a testimonial to thank you for making my company’s relocation to the desert much, much easier.Networking all of my computers to a common drive and hooking them all up wirelessly to the Internet and to the printer – including the lap top.Thank you for all of your hard work and effort with switching my domain server to a local one and for your prompt, speedy replies and service when things got “stuck” or quit working.I really appreciate your response at the most inconvenient times and the fact that you were able to log on remotely and “save” me.
Being a business owner, it is critical to stay connected and you have helped me, and continue to help me, every step of the way.I wouldn’t think of using anyone else!
Commissioner of Indio
Atek Computers has personified the professionalism I look for in a company as well as the down to earthiness I enjoy. Patty and Rich make a great Ma and Pa team, with personality and true individual caring for their clients. The vast knowledge and patience Rich has when working on a client's computer is endless. He always makes you feel important and that he will give you all the time you need to fix and teach. I would highly recommend Atek Computers to any business or individual. There seems to be no job to big or small for them!
Elias Mobile Golf Car Repair
Julio and Rudy, Owners
"ATEK bought us out of the stone-age. Hand written invoices to computerized invoicing and organized inventory". Gracias, ATEK